Refund & Return Policy

At our shop, each item is thoughtfully designed and carefully made with love. Because many of our products are handmade and/or personalized, we want to be transparent about our policies.

All Sales Are Final
Due to the custom and handmade nature of our items, we do not accept returns or offer refunds for change of mind.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 3 days of delivery. Be sure to include photos of the item and packaging so we can make it right. We are happy to offer a replacement or store credit when appropriate.

Personalized Orders
Please double-check all spelling and customization details before placing your order. We are not responsible for errors submitted by the customer.

Shipping Issues
Once your order has been shipped, we are not responsible for delays, lost packages, or carrier issues. However, we will always do our best to help you file a claim or track your package.

💌 If you have any questions, feel free to reach out—we’re always happy to help!